Privacy Policy

Introduction

Valam is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information: When you place an order, register on our website, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

1.2 Non-Personal Information: We may also collect non-personal information such as your browser type, IP address, and how you use our website. This information helps us improve our website and services.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.

2.2 Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.

2.3 Improving Our Services: We may use non-personal information to analyze trends, track user interactions, and enhance the overall user experience on our website.

3. How We Protect Your Information

3.1 Data Security: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

3.2 Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are required to keep your information confidential and secure.

4. Cookies and Tracking Technologies

4.1 Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our website.

4.2 Managing Cookies: You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

5. Your Rights

5.1 Access and Correction: You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us directly.

5.2 Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes.

5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Changes to This Privacy Policy

6.1 Valam reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

6.2 By continuing to use our website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: